Verifying a VMware Tools build version (1003947)

Symptoms

This article describes how to determine the version of VMware Tools installed on a virtual machine and to check if the installed version corresponds to the version on the ESXi/ESX host.

Resolution

Windows:
  • From the Console or an remote desktop session, open VMware Tools from the Task Bar and click About.
  • From the directory located at C:\Program Files\VMware\VMware Tools\, run the command:VMwareToolboxCmd.exe -v
Linux:
  • From the Console, run the vmware-toolbox command from terminal and click About.
  • To determine the vmware-tools version via the command line, run the command:vmware-toolbox-cmd -v
To compare the versions the host build level is needed.  For more information, see Determining the build number of VMware ESX/ESXi and VMware vCenter Server (1022196).If the VMware Tools version installed is a lower build number than the corresponding ESXi/ESX host build number then upgrade the VMware Tools to the latest version. For more information, see the Upgrade Guide for your version at the Documentation Center.Note: The Tools version can also be accessed from the ESXi/ESX command line by running the command:
grep toolbox /vmfs/volumes/datastore/vm_name/vmware.log
 An alternative command to verify the tools version on an ESX/ESXi host is:
grep build- /vmfs/volumes/datastore/vm_name/vmware.log
Source:  Vmware KB 1003947